SERVICES / MANAGED SECURITY OPERATIONS
Managed IT & Cybersecurity Services
CyberQC operates the security-critical parts of your environment so devices, identities, Microsoft 365, patches, backups and recovery do not depend on someone remembering to check them.
Protected. Patched. Backed up. Recoverable. Documented.
Explore the complete managed operating model below.
Device administration, supported configuration and operational hygiene.
Relevant endpoint and identity signals become managed work.
Layer identity, endpoint, email and cloud safeguards.
Support governance with technical controls and recurring evidence.
Monitor backup health and prepare recovery procedures by scope.
Triage covered events and coordinate defined escalation.
Reinforce safer behaviour with practical guidance and education.
CORE MANAGED SERVICES
One operating model across the controls that matter.
Not a pile of software: configuration, monitoring, exception handling, recovery preparation and evidence.
Managed Endpoint Security & EDR
Protect covered Windows devices with managed endpoint visibility, EDR, encryption policy and security configuration.
- Defender and managed EDR
- BitLocker and device compliance
- Signal review and response workflow
Microsoft 365 & Identity Security
Harden email, documents, identities and collaboration with practical account and access controls.
- MFA and account protection
- Privileged-account hygiene
- Identity signal monitoring
Managed Detection
Use continuous security telemetry to identify events that require verification, action or escalation.
- Endpoint and identity signals
- Alert triage
- Containment coordination
Patching & Device Management
Maintain a repeatable update process across supported operating systems and applications.
- Policy-driven updates
- Failure and reboot exceptions
- Remote remediation
Backup & Recovery
Monitor covered endpoint and Microsoft 365 backups and prepare practical restore workflows.
- Backup oversight
- Documented restore procedures
- Validation by plan
Security Awareness
Help people recognize phishing, payment-change fraud, suspicious prompts and risky behaviour.
- Practical training
- Phishing education
- Fast internal reporting
Evidence & Reporting
Turn endpoint, patch, encryption and backup status into understandable monthly evidence.
- Status summaries
- Open exceptions
- Recommended actions
Incident Triage & Coordination
Provide an initial structured review when an account or device may be compromised.
- Initial assessment
- Covered containment actions
- Specialist escalation when needed
SECURITY OPERATIONS OVERVIEW
More than software: an operating rhythm.
- Managed-scope inventory and configuration
- Alert, patch and backup exception handling
- Monthly reporting and clear escalation
WHAT IS INCLUDED
The operational layer behind the tools.
Managed service foundation
- Named coordination and technical ownership
- Proactive maintenance and patch workflows
- Managed endpoint and identity protection
- Backup monitoring and recovery preparation
- Exception, evidence and action reporting
- Defined escalation for covered events
Service deliverables
SERVICE OPERATIONS
A managed view of activity, coverage and work in progress.
Values shown below demonstrate the interface only.
Security activity
Work queues
BUILT FOR QUEBEC
Local context. Bilingual delivery. Defensible operations.
- Privacy-sensitive professional environments
- French and English coordination
- Evidence and recovery built into delivery
FROM SIGNAL TO ACTION
Incidents become managed work—not background noise.
Covered events move through a defined operational path so that triage, containment, recovery and follow-up remain coordinated.
- Relevant signals are collected from the agreed environment
- Priority and business context guide triage
- Containment and escalation follow the defined service boundary
- Recovery and improvement actions are documented
- 01Detect
- 02Triage
- 03Contain
- 04Improve
ONBOARDING & ONGOING OPERATIONS
A defined path into a managed security rhythm.
- 01
Discover & Assess
Inventory the environment, scope, Microsoft 365, devices, controls and recovery needs.
- 02
Design & Plan
Confirm the package, settings, priorities, responsibilities and exclusions.
- 03
Onboard & Secure
Deploy agreed controls, patch policies, monitoring and backups.
- 04
Monitor & Protect
Operate recurring alert, patch, backup and exception workflows.
- 05
Report & Improve
Provide evidence, validation and practical recommendations.
- 06
Support & Evolve
Adjust coverage as people, devices and the business change.
FAQ
Questions, answered clearly.
Defined scope and realistic expectations are part of good security.
How is CyberQC different from a general IT provider?
CyberQC focuses on managed cybersecurity, endpoints, Microsoft 365, patching, backup, recovery and evidence, and can coordinate with an existing IT provider.
Do you monitor devices continuously?
Security agents and managed services can run continuously. CyberQC response commitments depend on the contract and event.
Is Microsoft 365 Business Premium mandatory?
It is the recommended foundation, but the current environment and any licensing or migration needs are confirmed during onboarding.
Can you help with Loi 25?
CyberQC can support technical safeguards, evidence, endpoint and identity protection, backup and incident readiness. Legal compliance requires qualified advisors.
A PRACTICAL NEXT STEP
Simplify IT operations while strengthening security.
Move from scattered tools and occasional checks to a managed process.
